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Spectos Customer Success Stories

Our customers have entrusted us with the measurement and management of their service quality. We have many successful collaborations with leading companies in a wide range of industries to show for it.

Take a look for yourself.

 

  • ALTE LEIPZIGER Versicherungen und Finanzen

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  • AMEOS Group

    Satisfied employees for strong healthcare - multi-channel surveys at AMEOS ensure this.

  • AOK Plus

    This is how AOK Plus checks the reliable and timely delivery of written customer communication.

  • Audi Zentrum Dresden

    Audi Zentrum Dresden shows how digital surveys helped them to get Real-Time Feedback.

  • Audi Zentrum Ingolstadt

    Constantly high customer satisfaction through Real-Time Feedback System - Audi Zentrum Ingolstadt shares insights!

  • AYK

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  • Bauer Vetriebs KG

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  • Bosch Car Service HELP

    Want to receive feedback right after the car repair? Bosch Help Service knows how!

  • bpost

    Comprehensive overview of millions of mail items: bpost integrates RFID readings into their monitoring system.

  • Briefe und mehr

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  • CET Vancouver

    High quality education, less paperwork and more time for the important things - CET Vancouver knows how.

  • Citi Post

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  • City Post

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  • Coffee Fellows

    A coffee with feedback: Coffee Fellows gets customer suggestions to go!

  • Consulting in Quality Management Beate Keil

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  • Delhaize Group

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  • Die Radiologen

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  • Domino’s Pizza Vietnam

    Flexibe collection of the customer opinions - the Feedback Management of Dominos made it possible offline and online

  • DSW21

    Whether online or offline surveys- DSW21 provides Customer Feedback right on the ride!

  • ENT – Clinic Doberenz

    Active participation of the health sector as a patient? This is possible at the ENT Clinic Doberenz.

  • FILMFEST DRESDEN

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  • Filmnächte am Elbufer

    To take up the wishes of our customers and implement them directly? The movie nights show how to do it.

  • Friends of Frozen Yogurt

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  • GCI Alaska Telecom

    Collecting feedback at a fast pace - The internet connection is not the only thing that is "high speed" at GCI Alaska.

  • globegarden childcare

    Collect parent feedback digitally? Spectos made it possible at globalgarden childcare.

  • Happy Pizza

    One text message away from comprehensive Customer Feedback - for Happy Pizza this is already reality.

  • Heimrich & Hannot

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  • Hermes

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  • IDG Vietnam

    Make company events even better with digital visitor ratings? IDG Vietnam knows how easy it is.

  • Jenoptik

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  • Kiek in! Anstalt öffentlichen Rechts der...

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  • Klinikum Bad Salzungen

    A step in the right direction: The hospital Bad Salzungen improves hospital QM with a digital hospital survey format.

  • Kochsternstunden

    Get competition evaluations within seconds at the touch of a button? This is how it works.

  • Krankenhaus der Augustinerinnen Hospital

    Digitization on the move: The hospital Augustinerinnen gives insight into digital feedback collection.

  • Lagardère Sports

    In this way Lagardère benefits from concrete feedback on catering and service at its events.

  • Market Research for Public Transportation at...

    Detailed customer feedback despite high customer volume- DVB AG shows that it's possible.

  • Max Dresden

    With the help of a unique feedback strategy, Max Dresden is able to increase customer satisfaction.

  • Müller Touristik

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  • pd.MEDIENLOGISTIK

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  • POST Luxembourg

    A new type of end-to-end shipment tracking: transit time measurements at Post Luxembourg.

  • Post Modern

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  • Post NL

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  • Postcon Germany

    Big Data: This is how Postcon manages large amounts of data in an efficient manner.

  • Quantium Solutions

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  • Rhein-Neckar-Verkehr

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  • s.Oliver

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  • Samsung

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  • Saudi Aramco

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  • Singapore Post

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  • Spotta

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  • SRH Berufsbildungswerk Sachsen

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  • Stadtwerke Düren

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  • Studentenwerk Dresden

    Studentenwerk Dresden relies on modern online-tool for continuous quality monitoring.

  • The Coffee House

    In this way, The Coffee House ensures a uniform level of service across all locations.

  • Town & Country Haus

    Find out here how the real estate provider wins customer trust and loyalty through certification.

  • UNI AIR Band Contest

    Using this method, UNI AIR Bandcontest identifies the winners of the visitor voting on site.

  • VHS Neumünster

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  • Vietjet Air

    Continuous real time overview over customer relevant information- no problem for Vietjet Air.

  • Wanderausstellung “Deutschlands...

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  • Waves Coffee House

    Always one step ahead: Waves Coffee House reveals how to gain competitive advantage.

  • Weyermann

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  • Widmann Gastronomie

    The same quality of service in all restaurants across all locations? Widmann Gastronomie shows, how it works.

  • WIRmachenDRUCK

    From daily performance reports to nationwide strategic delivery networks: WIRmachenDRUCK shows how it works.

  • Zoo & Co.

    Zoo & Co. Schneider optimizes customer experience with the collection of in-store feedback.

  • zwei Fahrertraining

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