We have a close collaboration with the Business Management Faculty at the Dresden University of Technology and support Prof. Armin Töpfer and his team in their research on implementing Six Sigma into the service industry.
Controlling makes up a large part of service quality management. Our cooperation with Prof. Dr. Krings at FHNW plays a significant role in developing our systems and making them management-ready.
Our cooperation with TÜV Süd regarding customer/employee satisfaction and overall service quality acts as the foundation for the products we offer. Morover, as our products are built according to TÜV standards, companies using our systems are able to receive certification with them.