Employee Experience Management
Turn your employees into precious brand ambassadors and prevent the loss of talented professionals by ensuring a high level of employee satisfaction.
In a work environment that is constantly and sometimes dramatically changing, managing the employee experience is extremely important. Only a convinced, satisfied workforce can do its job well and convey the credibility of your brand and your company. With our Employee Experience Management solutions, you align directly with your employees' wants, needs and expectations. Use the feedback data from your employees and derive targeted measures. Monitor the effectiveness of the actions taken and optimize the working environment, conditions and atmosphere step by step. Make a satisfied workforce your standard!
Our Approach to a Successful Employee Experience Management
Integration
Easy to implement into existing infrastructure
Anonymity
Trustworthy feedback culture through the protection of sensitive data
Availability
Fast reaction due to efficient, centralized information processing in real time
Gather Feedback
Build on everyday experiences to continuously improve workflows and increase employee satisfaction
Collect valuable feedback from your employees on a regular basis via multiple communication channels to understand their satisfaction and concerns and derive targeted measures.
Our EEM Solutions are Suited for Organizations with
- Difficulties motivating and retaining employees
- Poor employee recruitment and low employer attractiveness
- Missing insights into daily workflows from an employee’s perspective to optimize processes
- Insufficient response time to employee concerns or critical incidents
- Low participation in employee surveys and not very honest responses
The Centerpiece for Targeted Employee Experience Management
Our central platform, the Spectos Real-Time Performance Management™ Suite, supports you in the holistic management of employee satisfaction. Here, every feedback from your workforce is received automatically and processed according to your individual goals. Detailed reports allow you to derive targeted improvement actions which can be systematically followed up using the integrated ticket system.
Understanding Your Business From the Employee's Point of View: Example Cockpits
Understanding Your Business From the Employee's Point of View: Example Cockpits
Core Elements for a Continuous Improvement of Your Employee Satisfaction
Flexible questionnaire design for easy adaptation to different areas and departments
Various communication channels, incl. digitization service of completed paper questionnaires
Start/Stop Function for resuming a survey in case of interruptions in the demanding daily work routine
Integrated ticket service for systematic and rapid responses to employee concerns
Central platform for automated transmission, processing and evaluation of data
Unique access keys and closed participant circles for increased anonymity and protection of sensitive data
Customized analyses and reports with various filter functions and different access rights per hierarchy or similar
Automatic real-time notifications for continuous monitoring of processes and key figures
Tackle Improvements
Sustainably Increase Employee Satisfaction: For Every Requirement the Right Solution
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Employee Surveys
From conception to implementation: We support you with tailor-made employee surveys that fit your needs and business goals.
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Hospital Employee Satisfaction Surveys
Our solution for the healthcare providers: Hospital employee satisfaction surveys from Spectos
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CIRS Critical Incident Reporting System
Use the voice of your employees to improve internal workflows and increase patient safety.
Key Benefits of Spectos Solutions for Employee Experience Management
- Improvement of internal communication and the working atmosphere through efficient workflows
- Early identification of systematic errors, weak points and negative overall moods
- Continuous increase in employee satisfaction through systematic, targeted improvement actions
- Positive impact on customer experience through satisfied employees and improved processes
- Increased corporate image and employer attractiveness
- Meaningful, neutral results as concrete starting points for improvement measures
- Internal and external benchmarking of satisfaction data at the push of a button
- High cost and time savings through automated processes
Test Now: Sample Employee Experience Survey
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Only those who react promptly to the wishes and concerns of their employees can prevent the loss of valuable, committed specialists. The multi-channel employee satisfaction surveys from Spectos provide at the touch of a button information about the mood on individual wards, so that we can improve the working conditions of our employees and optimize the working climate in a very targeted manner.
– Stefan Wollschläger | Head of Personnel and Organizational Development 2019 | AMEOS
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Spectos GmbH with its professional and proficient guidance tremendously supported us with the creation of digital employee questionnaires. The detailed and very informative evaluations, which also reveal concrete recommendations for action, were an optimal basis for us to derive priorities and measures internally.
– Andreas Möller | Quality Management/ Organisation Development | Klinikum Bad Salzungen
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