Postal & Logistics
Measuring Service Quality in compliance with European and International Standards
Our solutions and technologies provide deep insights into your supply chain and delivery quality. Benefit from end-to-end supply chain transparency to sustainably improve your service quality.
Solutions and Technologies
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Postal & Logistics Cockpit
Monitor the KPIs of your supply chain in real-time: Transit times, idle times, layovers, delivery rates, deviations, benchmarks and end-to-end transparency.
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Video Coding
Video Coding for scalable processes and greater flexibility and efficiencies regardless of mail volumes.
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Live Tracking
Benefit from detailed insights into your logistics processes end-to-end with our Live Tracking solutions.
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Returns Management
Reduced costs and improved efficiencies: Benefit from our Returns Management for most current address information.
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Support Center and Panel Management
Our full-service support from one source to make your projects and processes run smoothly.
Measure your service quality according to European and international standards with Spectos Postal & Logistics
With the growth of eCommerce, globally there has been an increase in competition in the postal & logistics sector. Companies and corporations are under pressure to deliver the best and fastest services with regards to letters and parcels. Quality and delivery times are a constant theme for all end customers.
Spectos Postal & Logistics is an industry leader in delivering data and analyses for transit time measurement systems (TTMS). By closely following the Six Sigma principles, Spectos uses a variety of technological and analytical solutions to ensure that every postal and logistics organization is able to optimize their services. In compliance with European and global standards such as EN 13850 for the measurement of priority mail and EN 14534 for the measurement of bulk mail, Spectos Postal & Logistics supports clients in adhering to the very highest of service quality standards.
We serve our customers by serving their customers.
“Spectos GmbH has been supporting us for years to ensure a high quality of ever increasing letter deliveries through continuous transit time measurements.”
"Spectos has delivered a complete and thorough insight into our processes. The easy to use dashboards of Spectos enable us to see at a glance every test letter and have transparent and easy to understand reports available online."
“Customer orientation, quality and service are of paramount importance at Postcon Germany. For transparent and proactive quality assurance, we rely on Spectos GmbH, a partner who has supported us for years with new and innovative solutions.”
Case Studies about Spectos Postal & Logistics Solutions
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Spectos was awarded the tender in 2017 to perform the work throughout Luxembourg according to real mail values.
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As of March 2011, Spectos has been maintaining the measurement system for first class and non-priority mail, such as parcels and regular items
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Ever since 2013, Spectos has been responsible for the quality monitoring of mail services for AOK Plus.
