Hospital Employee Satisfaction Surveys
Increase Loyalty and Service Quality With Employee Experience Management in Healthcare
The high economic pressure and increasing shortage of skilled workers make targeted employee experience management an important factor in the healthcare sector. High employee satisfaction has a direct impact on the performance quality of the healthcare facility and, consequently, on patient satisfaction. Our solution for hospital employee satisfaction surveys allows you to build on the daily experiences of your workforce to optimize job satisfaction, employee retention and service quality through targeted improvement measures.
INCREASE ATTRACTIVITY
Take Your Quality Management to a New Level With the Engagement, Loyalty and Experience of a Satisfied Workforce
Increase employee retention and become attractive to potential employees by regularly measuring satisfaction at your healthcare facility via various communication channels.
Our Approach to Successful Hospital Employee Satisfaction Surveys
Omni-Channel
Employee surveys via different channels to adapt to the versatile daily hospital routine
Anonymity
Protection of personal data thanks to anonymous access keys and closed participant circles
Central Platform
Central recording and evaluation of all results, accessible at any time in real time
Why conduct employee surveys in hospitals with Spectos?
- To gain transparency into daily workflows and internal processes
- To benefit from automated, efficient data analysis and detailed information
- To systematically build on employee experiences with a powerful workflow
- To improve employee satisfaction, motivation and retention in a targeted and long-term manner
Succeeding in Employee Experience Management Through Convenient Survey Methodology and Targeted Real-Time Analyses
Together with you, and using an agile approach, we develop a customized solution for surveying and evaluating employee satisfaction in hospitals. We support you throughout the entire implementation process, from the conception of the survey to the provision of the collected data.
Smart employee surveys as a strategic tool for organizational development - sample cockpits
Smart employee surveys as a strategic tool for organizational development - sample cockpits
Do you want more information about our Hospital Employee Satisfaction Surveys?
As your expert in this topic, I, Katja Peschke, am happy to answer your individual questions.
Core Elements of Our Hospital Employee Satisfaction Survey Solution
Easily Adjustable Questionnaires for effective targeting of all areas and stations
Multi-Channel Approach to cover individual communication habits of all employees
Start-Stop Function with no data loss for resuming a survey in the stressful clinic routine
Integrated Ticket System for a quick and structured handling of all personnel issues
Automated Real-Time Transmission and analysis of incoming data in central application
One-Time Access Keys to maintain anonymity and protect sensitive data
Personalized Insights into employee satisfaction at the touch of a button
Outsourced Digitization Service to capture handwritten feedback quickly and neutrally
Your Advantages with Spectos Healthcare Employee Surveys
- Improvement of the working atmosphere in the hospital and staff motivation
- Reduction of unwanted and costly employee losses
- Increased attractiveness to potential skilled healthcare employees
- Positive impact on patient experience through higher service quality
- Appealing and comprehensible preparation of the collected data, tailored to the users
- Location-independent access to survey results via web platform, based on roles and responsibility
- Alerts and push notifications upon receipt of critical feedback
- Root cause identification from results for targeted improvement of internal processes
- Easy comparisons between departments, wards, and facilities
- Transparent and simple verification of the effectiveness of measures taken to improve the healthcare employee experience
- Use of results as a complementary tool for long-term employee development
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Preparing, conducting and evaluating an employee satisfaction survey, as well as deriving and implementing targeted measures, involves an extremely high level of effort. The very competent consulting by Spectos GmbH during the preparation of the questionnaire was an enormous support for us. The detailed and very informative evaluations, which also reveal concrete recommendations for action, were an optimal basis for us to derive priorities and actions internally.
– Andreas Möller | Quality Management and Organizational Development | Klinikum Bad Salzungen
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In the healthcare sector, acting quickly is not only required of doctors and nursing staff, but also of their supervisors. Only those who react promptly to the wishes and concerns of their employees can prevent the loss of valuable, committed specialists. The multi-channel employee satisfaction surveys from Spectos provide at the touch of a button information about the mood on individual wards, so that we can improve the working conditions of our employees and optimize the working climate in a very targeted manner.
– Stefan Wollschläger | Head of Personnel and Organizational Development 2019 | AMEOS
