Cockpit & Dashboard Service
Drive Results and Take Action with our Intuitive Cockpits and Dashboards
Maximize the value of your data with clear and impactful reports, graphs, and charts. Our cockpit and dashboard service, part of the Spectos Real-Time Performance Management™ Suite, helps you efficiently manage your service quality through easy-to-understand visualizations and reports. Cockpits provide a top-level view of key performance indicators and success-relevant information. Dashboards deliver a more granular view of individual metrics. Use these tools to gain valuable insight and drive service quality improvements for your business.
Custom Cockpits and Dashboards for Effective Business Performance Management: Your Benefits
- Customized cockpits that align with your business goals and requirements
- Effective and successful monitoring and control of business processes and KPIs
- The ability to monitor both cross-location and department-specific KPIs
- In-depth analysis and identification of correlations
- Notifications when critical thresholds are reached, allowing you to react quickly and take appropriate measures
- Easy interpretation of data through the use of charts, graphs, and portfolio analyses
- User-specific authorization settings that provide the relevant data for each role and function
- The ability to export visualizations as JPG or PNG images
Business-relevant KPIs at a glance
We do not believe in “one size fits all”. Our Cockpit and Dashboard Service provides clear, easy-to-understand graphics and presentations of key business data and metrics. The content of a cockpit can be tailored to your specific needs. This encompasses the complexity of your KPIs and the metrics to be visualized for different users and roles. Cockpits and dashboards can be modified as needed, for example, to add or replace metrics and key performance indicators.
Tailor-made visualizations for a deep understanding of your data
Tailor-made visualizations for a deep understanding of your data
Data access and management at the touch of a button
Customized cockpits and dashboards are part of the Spectos Real-Time Performance Management™ platform, a SaaS solution that is suitable for all industries and offers high availability, usability, and security. You can access cockpits and dashboards from any location and device, making it easy to track and manage your data. Your company’s own data sources can be easily integrated through an automated interface, and various Spectos services, such as the survey service, can help you collect initial or additional data. Take advantage of the powerful features and capabilities of the Spectos platform to optimize your performance management efforts.
Learn about the Spectos Real-Time Performance Management™ platform
Industry-specific cockpits & Dashboards
Optimize your service quality management through informed decision making
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Postal & Logistics Cockpit
Real-time monitoring of the supply chain: Lead times, idle times, delivery rates, variances, benchmarks, and end-to-end visibility.
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Healthcare Cockpit
Real-time monitoring of key quality indicators that have a significant impact on patient satisfaction and the choice of a healthcare facility.
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Mobility Cockpit
Real-time monitoring of passenger satisfaction and service quality against quality standards such as EN 13816.