Digitizing CN Labels and Customs Data Capture - Spectos
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Digitizing CN Labels & Customs Data Capture

Optimize Operational Efficiency, Eliminate Staffing Issues & Reduce Costs by Outsourcing Customs Data Entry Needs

Customs clearance can be a major challenge for postal and parcel logistics companies, especially when it comes to capturing the required data. The process becomes even more complicated when the shipping information on the labels can only be partially identified, if at all, through OCR capture. The resulting manual data capture effort is time-consuming and costly. Spectos offers an innovative solution for outsourcing customs label data capture (CN 22 and CN 23). Our services not only reduce costs, but also increase efficiency. Focus on your core business and leave the customs data capture to us.

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Webinar Recording: Digitization Support and Data Entry Services for Postal & Parcel Logistics Companies

Get to know our tools and techniques as parts of our digitization service! In our recording of the webinar from March 8th, 2023, we share details about our data entry support solutions we've developed specifically for postal and logistics operators. Find out how to make your operations more efficient, improve customer satisfaction, and stay competitive in the digital age.

Watch the Webinar Recording

The Complexity of Capturing Customs Data

Postal authorities and international logistics companies understand the difficulties associated with capturing data from customs declaration forms CN22 and CN23. At a time when e-commerce is expanding, mail volumes are growing and delivery times are increasingly shorter, postal operators are under immense pressure to work both quickly and accurately.

Despite heavy investments in automated sorting machines to facilitate the process, a large proportion of shipments can still not be sorted automatically. This means that the task has to be done manually. It is costly and time-consuming.

Any Data We Can See, We Capture

Our team of experts is able to identify all required information, match them with a database and digitize them. This includes:

  • Sender information: name, address, telephone number, e-mail address and company (if applicable)
  • Recipient information: name, contact information and delivery address
  • Package contents: description, quantity, weight and value
  • For commercial items: HS tariff number and country of origin

Causes of Unsuccessful OCR Readings

Illegable handwriting as a challenge for OCR readers

Challenging Handwriting

Unique handwriting styles can challenge technology’s accuracy in reading them

Reflections on the CN label as a reason for OCR readers to fail

Reflective Envelopes

Labels in glossy envelopes cause glare, distorting the image

Random label placement as a reason for OCR readers to fail

Random Label Placement

Randomly placed CN labels make it difficult for OCR readers to identify information

Missing information on CN labels

Unusual Packaging

Irregular shaped packages and wrinkled/folded declaration forms are hard for machines to interpret

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Maximize Efficiency in Your Sorting Process

How does Outsourcing Customs Data Capture with Spectos work?

Any data that is not automatically read is video-coded by our team of experts. We’ll help you capture every piece of customs data to meet your regulatory requirements and enable collection of the right duties. Our data entry support service can be easily customized to improve performance and delivery time. Let’s take the quality of your sorting processes to the next level!

Benefits of Outsourcing the Digitization Process to Spectos

  • Flexibility: Scale your operations up or down as needed, with the flexibility to adjust to changing demands
  • Personnel: Avoid the need for constant personnel adjustments, as we handle the hiring, training, and scheduling of our own team
  • Cost Reduction: Enjoy cost savings with a payment structure based on volume of items, rather than fixed employee costs
  • Quality: Rest assured that your shipments will meet quality standards, with compliance built into our processes
  • Availability: Say goodbye to the struggle of finding staff for undesired late-night shifts, as our team is ready and able to handle your sorting and shipping needs around the clock

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Spectos Expert Katja Peschke

Looking for more details about Digitizing CN Labels & Customs Data Capture?

Hello, my name is Katja Peschke. As your contact in this topic, I am looking forward to answering your questions.

Get in touch with me by e-mail 📅 Book a meeting with me

What To Know about Customs Data Capture with Spectos

Data Capture around the clock

Data capture takes place during the ongoing sorting process 24/7/365

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Decoding is completed within 30 minutes after the last item is sorted by the machine

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Compatible with all shipment formats and sorting machines

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Supports all popular systems, i.e. BlueCrest, Siemens, Böwe, Bell & Howell, Atos, and more

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Adherence to all EU privacy policies, including the General Data Protection Regulation

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Certifications for both DIN ISO 9001:2015 and ISMS 27001:2003

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Connection made through a VPN tunnel using RDP servers

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Data transfer is protected using IPsec

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Spectos Know-How

Exceed Customer Expectations With Our Postal-Specific Support in Data Entry

  • Zitat

    Our collaboration with Spectos enables us to deliver a more comprehensive suite of solutions that can accurately classify, validate and enhance customs data at high volume in order to meet customs compliance requirements, avoid delays and minimize costs throughout the supply chain.

    – Niall O’Neill | CEO | MyDutyCollect

    Visit My Duty Collect

Pooling Expertise to Develop Enhanced Solutions for Our Clients