Services for Spectos Real-Time Performance Management™
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Spectos Services

We do not believe in "one size fits all." Every organization and enterprise is different. We build your tailored Spectos Real-Time Performance Management™solution with our underlying Spectos Services for Hardware, Software, Projects and Support. This way, your customized Service Quality Management system becomes as flexible and extendable as possible.

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Software Services

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Hardware Services

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    Live Tracker

    The flexible and powerful loT technology is a cost-effective tracking solution delivering visibility into complex supply chains and and improving process efficiency

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    RFID Last Mile Unit

    RFID reader with passive RFID and NB-IoT connectivity for monitoring shipments up to the last mile into recipients' letterboxes

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    RFID Gates

    Improved transparency of individual processes steps and tracking of movement of goods and shipments in real time with our RFID solution

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    RFID Tags

    RFID tags can be easily and flexibly integrated almost anywhere, including goods, cargo and assets of any kind

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    IoT Sensors

    In-depth quality monitoring in logistics with IoT sensor data for end-to-end transparency

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Support Service

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    Call, Email & Chat Support

    Spectos Call, Email & Chat Support provides the necessary framework and infrastructure to successfully deliver a higher level of satisfaction for your customers.

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    Social Media Research

    Do you know your online rating? With our service for social media monitoring & community management you will achieve a better understanding on customer needs and improve the quality of your services.

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    Panel Management

    When conducting your long-term studies, you can trust our on our reliable and well-trained panelists for your projects. With our Panel Management service we take care of the entire study process for you.

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    Digitization Service

    Let us digitize your paper-based data so you can access your key performance indicators even faster in the future.

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    Mystery Service

    Conduct quality tests and service checks with Spectos Mystery Research & Mystery Shopping for continuous improvement of your service quality.

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Project Services

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    Consulting & Workshops

    With a lean, flexible and agile approach towards collaboration, our team of experts work closely with you to develop customized solutions for your business

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    Project Management

    Develop the right and appropriate project model for your business performance management with our Project Management Services

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