The Mobility Cockpit is a specific form of the Spectos Real-Time Performance Management Suite (RTPM).It has been developed for transport providers in local, long-distance and air traffic. The Mobility Cockpit centralizes the feedback from passenger surveys and ensures the quick and easy analysis of the results. The Mobility Cockpit enables:
Get precise insights into the ratings of individual quality factors. Detailed analyses in real-time allow for targeted actions to continuously improve the service quality in public transport.
The Mobility Cockpit is tailored to your needs and only measures the key figures that are of particular interest to you. Find out specifically how your mobility offer is perceived and the hidden wishes and expectations of your passengers.
The Mobility Cockpit enables direct complaint management for Mass Transport Service Providers. With the integrated ticket system you can keep an eye on all concerns and don’t miss any critical issues. Real-time alerts additionally expand your scope of action.