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Service Operator (m/f/d) full-time

For the further support of our team at our office in Dresden we are looking for a

Service Operator (m/f/d) full-time

Desired skills and experience

  • Training in computer science, electrical engineering, information technology or system electronics
  • 2 years relevant business experience
  • Experience in IT Support and IT Helpdesk
  • Experience in handling files, software systems, consoles, servers and log data (for evaluation and analysis)
  • Structured approach to problem analysis to identify error sources for disruptions across different system components
  • Excellent command of spoken and written English and German
  • Great attention to details and strong commitment

Responsibilities as Service Operator

  • Monitoring of infrastructure, fault diagnosis and troubleshooting at 2nd level support (e.g. Amazon AWS)
  • Technical customer support
  • Monitoring of change and service requests
  • Communication and professional documentation of errors for the development team
  • Contact person for internal project staff, developers and customers
  • Participation in the continuous development of products and infrastructure

Benefits

  • Innovative and agile working environment in a creative working space with flat hierarchies
  • A challenging and responsible job with new challenges every day
  • Annual training opportunities tailored to personal goals
  • Regular team activities, weekly brunch

 

Learn more about Spectos here

If you are interested in joining our dynamic and international team, please submit your resume and a cover letter via email or the job form.

Our Office Management gladly answers any questions you may have: Tel.: +49 351 320 25-206

 

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