The goal of SpectosTest is the optimization of performance potentials, supported by valid measurements, as well as the elimination of any disturbances in the postal delivery process. From the recording of all procedural key performance indicator data, through the identification and reinforcement of weak points in the mail delivery process, up to permanent establishment of expected quality levels – SpectosTest forms the foundation on which your successful work in the postal market can build.
SpectosTest gives you a comprehensive insight into all relevant postal delivery services. Key performance indicator data is measured validly, weak points are reliably recognized and disturbances as well as quality defects consistently cleared. This Spectos GmbH solution is highlighted by the durable increase and safeguarding of the quality of your postal delivery procedure, backed up by concrete measurements.
Your benefits:
- Constant monitoring of procedure and service provider
- quality assurance monitoring procedure
- determination of key performance indicator matrix and and collection of process key figures
- red-alert system for one‘s own procedure, network procedures and service provider procedures
- exposure of error sources and process disturbances
- integration of the quality assurance system into the enterprise processes
- trend-, benchmark-, chart analyses
- Total quality management (TQM)
Phone: +49 (0) 351 - 89 66 34 16
sven.szarka@spectos.com